Frequently asked questions

Frequently asked questions

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When will my order arrive?

Orders ship within 1–2 business days. Delivery inside the US takes 8–14 days after that.

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How do I use it?

Lift off his top hat, add water and a few drops of essential oil, replace the hat and press the button on the base.

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Are essential oils included?

No. Any diffuser essential oil works, or plain water if you just want the glow and mist.

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Can I just use it as a light?

Yes — he glows warm on his own, so he works as a cozy night light too.

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What's your return policy?

30 days from delivery, any reason at all — including "I changed my mind." Full refund, no restocking fee.

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Do you do bulk orders?

Yes — teacher gifts, office swaps, family orders. Get in touch through the contact page.